Important information regarding Fellowship Hall’s commitment to our guests, their families and our staff in response to the COVID-19 pandemic
Here at Fellowship Hall, we are acutely aware of the balancing acts many of us are facing dealing with this unprecedented Coronavirus event. For several weeks now we have been diligent in taking our already solid hospital policies and safeguards and enhanced them across the board to ensure our guest’s and staff’s protection and safety. This is our commitment in order to continue to provide what we know is an essential, life-saving service of treating those suffering from active substance use disorders.
We have made many changes across our continuum of care. This will allow us to continue to provide the treatment we so very much believe in and know is needed. Our commitment is to continue to provide a medically safe and therapeutic environment of care for those who need our services.
We want to encourage everyone to take the necessary steps to safeguard yourselves, our guests, their families, and our staff as we continue to serve our mission: to continue to offer compassionate, cost-effective care to those suffering from substance abuse disorder and their families.
Be safe and well,
Fellowship Hall President & CEO
We have implemented several changes to ensure the safety of our guests, their families, and our staff – while holding firm to our commitment to helping those suffering from substance use disorders. As an essential business providing life-sustaining services to those suffering from Substance Use Disorder, we will remain open under the current Stay-At-Home Guilford County and City of Greensboro order.
- We are frequently disinfecting surfaces throughout campus.
- All new admissions may only bring 1 support person to Fellowship Hall and follow these procedures:
- New admits and their support person must remain in their automobile in our traffic circle and call our admissions team’s direct line upon arrival.
- Our nursing staff, in full Personal Protective Equipment, will conduct the Screening Questionnaire and obtain temperatures of both individuals with new admit and support person remaining in their automobile.
- If the new admit or their support person answers yes to any of the 3 questions or has a temperature of 99 degrees or higher, the nursing staff will consult with our medical team concerning admission.
- Guest’s health is monitored daily, including temperature checks.
- Family members or loved ones who arrive to pick up a guest at discharge must remain in their automobile, call our switchboard upon arrival, and not enter the facility. Guests will be notified of their arrival.
- All vendors and staff will be screened upon arrival to our campus. This may include obtaining a temperature reading.
- Sunday visitation has been suspended.
- Our Family Therapy Program has moved to an online platform while our Family Education Program (1-day workshop) has been suspended.
- All of our Outpatient Programs (IOP and traditional Outpatient services) have been moved to virtual or telephone platforms.
- Our Primary and Extended guests are attending virtual 12-step meetings via Zoom in lieu of attending outside meetings.
- Early Recovery Groups have suspended.
- Our Primary and Extended guests are asked not to make physical contact with one another.
- We are seeing guests for medication checks and Vivitrol injections.
- Staff members who are not essential to the delivery of treatment and are able to perform their job functions remotely are working from home.
- We do have a few COVID-19 tests that will be used for guests who exhibit symptoms; any guest who exhibits symptoms will be isolated until discharge and directed to contact their healthcare provider. We are required by the Health Department to notify those guests of the test results when we receive them.
- To date, we have not been informed that any former guest was diagnosed with COVID-19.
- Staff members who become symptomatic must not report to work and seek medical attention from their healthcare provider or the Guilford County Health Department.
- We are staying connected with the Joint Commission, NAATP, NC Department of Health & Human Services, and our local health department for the latest information on best practices.